Very transparent with clients
As usual, when I visited one of my clients for our monthly meet up and financial reporting, there were some things that I was asked to help on. For one, they want to expand their investment portfolio. That’s easy since it’s my forte. They also asked me regarding Symantec support which is where I was not an expert on.
I told them to go to Consonus.com which is a web site where they can find out more about the services being offered by the company regarding IT support, specifically Consonus Customer Care and Symantec Support.
I always tell my clients if I don’t know a certain specialization they are asking me about. I don’t pretend to know something I don’t even have an inkling of. It’s better to be transparent with them and it’s brought me this far already I don’t have any plans of changing that.
